Email Troubleshooting:

If you are experiencing issues logging into your e-mail account check these first (See Common Questions):

*  Make sure you are entering your username correctly
*  Make sure you are entering your password correctly
*  If you are a NEW student (meaning you have never logged into UACCB email before), you will not be able to login until you change your password

Common Questions

Q: What is my userid for E-Mail?

A: Your userid is your full email address located on your Student ID card.  Note! Your login will not work correctly if you do not type your full email address.

Example: jdoe1234@uaccb.edu  

Q:  What is my password for E-Mail?

A: If you are a new student and have never logged into a computer on campus, you MUST change your default password (birth date MMDDYYYY) to login and activate your e-mail account.  If you have already logged in on campus and were prompted to change your password, you will use that password to login to your campus e-mail.

Note - Your Windows login password and your e-mail password are the SAME.

Example of changing your password:

Email Address:  Enter your full UACCB e-mail address in this field
Old password:  If you have never logged into a UACCB campus computer, this will be your birthdate in form  (MMDDYYYY, i.e, 01012009)
New password:  Type in your new password of choice
Confirm new password: Retype your new password that you typed in the "New password" field.